llmcloud.ai
Trust · Agreements

Self-serve the paperwork.

Sign DPA, BAA, SCCs and jurisdictional addenda click-through from your dashboard. Custom edits go through the account team.

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dpa

Data Processing Addendum

GDPR Art. 28 compliant. Covers processing purposes, sub-processors, technical measures, breach notification and audit rights. Available click-through at signup.

baa

HIPAA Business Associate Agreement

For eligible plans (Team and above). Restricts routing to BAA-signed upstreams and pins logs to a HIPAA-scoped store.

sccs

EU Standard Contractual Clauses

2021 modular SCCs (Module 2, controller-to-processor). Attached to the DPA when data leaves the EEA.

idta

UK International Data Transfer Addendum

ICO-approved addendum to SCCs for UK personal data transferred abroad.

swiss

Swiss FADP addendum

Extends SCCs to Swiss data subjects; identifies FDPIC as competent authority.

gcc

KSA & UAE addenda

Local addenda covering KSA PDPL (SDAIA), UAE PDPL and DIFC DPL cross-border transfer requirements.

dpf

EU-US Data Privacy Framework

We self-certify under DPF for US transfers as a supplemental mechanism alongside SCCs.

aup

Acceptable Use Policy

Prohibits use for weapons, CSAM, non-consensual sexual content, mass surveillance, and EU AI Act prohibited practices.

sla

Service Level Agreement

99.9% (Pro) and 99.99% (Enterprise) uptime commitments with service-credit remediation.

Do I need to email you to sign a DPA?+

No. Standard DPA, SCCs, UK IDTA and Swiss addendum are click-through in your dashboard. Only custom redlines require the account team.

Is the BAA free?+

It's included in the Team and Enterprise plans. Free tier is not HIPAA-eligible because it uses shared caching and pooled logging.

Can we operate under a Master Services Agreement?+

Yes — Enterprise plans include a mutually negotiated MSA + Order Form structure with the DPA as an exhibit.